Did not recieve the compensation for the servers not working properly

ObamaSnipez

2026年06月03日 20:44

I have logged in right when the servers went up and played multiple matches ( that i wasnt able to complete). I tried till 1 in the morning ( german time) just to constantly get booted out of my runs. I was def. online during the mentioned hours

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正式なコメント

Bungie Support
Marathon Support

2026年06月03日 20:52
- Hey there,
  
  Thank you for reaching out. I'm sorry to hear you didn't get the Sponsored Kits following recent compensation. Per this post from the Marathon Development Team, the kits have been sent to players who played during the affected times (June 2, 10:00 AM PT to 4:00 PM PT). If you didn't log in to the game during this time window, then you weren't eligible for the compensation.
  
  If you did play in that time frame, please log out and restart your game for the Sponsored Kits to show up in your mail. If they are still missing, let me know here with a screenshot of your in-game mailbox showing that you didn't get the kits.
  
  Thank you!
ObamaSnipez

2026年06月03日 21:34 (編集済み 2026年06月03日 21:35)

I did restart the game many times today but just in case i did it again and i still didnt get them :(

i was 100% online during 10 am pt and 4 pm pt

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ObamaSnipez

2026年06月05日 16:42

any news? still nothing in my in my mail

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Bungie Support
Marathon Support

2026年06月05日 17:19

We'll investigate if the fact the you are not receiving any mail in-game could be an issue.

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ObamaSnipez

2026年06月05日 17:27

i just want my sponsored kits so i have a chance against all the purple teams

1
ObamaSnipez

2026年06月06日 12:27

any progress? still nothing, im not getting any mail at all....

1
ObamaSnipez

2026年06月06日 23:28 (編集済み 2026年06月07日 17:41)

any news? still no kits or mail :(

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ObamaSnipez

2026年06月09日 15:35

I got them yesterday

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