Bungie Answered
Lost all my loot on exfill
I Exfilled safely from an outpost run along with my team (one had already Exfilled) and I left the run only to see that none of my loot had transferred to my character and it just had a regular sponsored kit on? I lost gold cores weapon mods and a cryo key. Bungie how do you fumble the season this bad.
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Hello there,
Thank you for your report.
We understand that, despite exfiling, you didn't retain your loot. This does sound odd to us. By any chance, did you see any error codes or messages when this happened?
In addition to the above detail, did you record a short video of what you experienced? If you did, then please consider uploading it to a site like Youtube, and linking us to it here. We'll then review and see what other details we may need for further investigation.
I have also had this issue. There was no Error Code, and instead it warned me that the my match progress was incomplete, and that leaving would make me lose loot. I'm assuming it was thinking we were trying to quit the match early instead of exfil, which is not the case. I similarly lost all of my bag, and it put me on a Cyac sponsored kit.
I had the same thing just happen. Seems like the game isnt registering the game ending. We exfilled and it only gave me the option to go leave crew like I was abandoning the run. Then once I chose that option it told me that I was leaving a run and would lose all my loot, even though my entie team had exfilled.
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