Bungie Answered
Crash when i open the game
Hi, I'm trying to launch the game, but after the loading screen finishes, the screen goes black and the game closes. I'm using Steam, and everything is up to date with no performance issues.
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Hi there,
Thank you for reaching out.
I'm sorry to hear that you are having issues with the game stability when trying to play the game.
To start out, we'd recommend trying to verify the game file integrity through steam to see if it helps. If the issue persists, please ensure that all of your drivers, windows, and your BIOS are all fully up-to-date. Lastly, if those two steps don't help, please try uninstalling and reinstalling the game.
If you still run into the same issue despite all of this, can you provide us with a copy of your DxDiag? You can copy and paste it over on PasteBin and provide us with the link.
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