Bungie Answered
Vault 7 not opening after picking up command credentials
Account name: The Collector#6470
Platform: Steam
Took the command DNA vial into Labs area on Cryo, put it in the machine to turn it into the command credentials, when i picked up the credentials, the necessary compiler animations didnt play, and the windows to vault 7 didn't open, meaning we couldn't fight the compiler. Might have been because I picked up the credentials too fast, but this shouldn't be an issue thats happening, as I've now effectively lost a dna key to this. Youtube link to video of bug is https://youtu.be/5Ninp2Cf0ps. This happened today at around 3:30pm BST. In all honestly I feel I should be refunded my DNA key back, but I understand if that is unfeasible.
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コメント
Hello there,
Thank you for your report.
We understand Vault 7 didn't open when you acquired Command Credentials. We're sorry to hear of this incident, as we can imagine the impact which it may have had. At this time, we have taken note of your report. We will be sure to look into this on our end.
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