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did not get compiler skin after extracting after killing it

killed the compiler with lobby, i did a lot of damage to it and our team extracted the ganglion and used the dna to open the door but did not get the skin

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  • 正式なコメント

    Hello there,

    Thank you very much for reaching out to us. I'm sorry to hear that you did not receive the rewards you expected from defeating the Compiler. We've received some reports of this issue and are investigating the issue further.

  • Hello again,
     
    Thank you for your patience.
     
    This bug has been fixed but, unfortunately, we're unable to automatically credit missing Runner Styles. However, if we're able to verify the completion with the information you provided, we can manually credit the missing Style, though we're unable to manually complete the Codex challenge for you.
     
    The information we need for verification purposes:
    • Which Runner Style(s) is missing
    • A video showing:
      • Your name clearly displayed, either from your perspective or in another player’s video
      • Killing the Compiler
      • Successfully exfilling

    Once we have the above, we'll review your case. Thank you.

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