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Bungie Answered

I didn't receive the Twitch drop rewards

Avatar
nexas
  • Twitch username  beaverdssa
  • Game account name  nexas#3511
  • The missing drop name  GLOWworm Weapon Sticker  WEAVEworm Background   SMILEYworm Emblem & Kit
  • Screenshot of "Claimed" status from Twitch
0

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3件のコメント
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  • 正式なコメント
    Avatar
    Bungie Support
    Marathon Support

    Hey there,

    Thank you for the report.

    Please keep an eye on your account’s Customizations for your missing Twitch Drops.

  • Avatar
    nexas
    • Twitch username  beaverdssa
    • Game account name  nexas#3511
    • After a recent game update, I checked my game account and noticed that some Twitch rewards were missing.
    • The missing drop name         SMILEYworm Emblem & Kit      Twitch Engine Weapon Skin
    • THX
    0
  • Avatar
    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    If your owned cosmetics are not showing up, you can try resorting them by All or Owned to make sure that all of your cosmetics are showing up in game.

    If they are still not showing up after resorting, please use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.

    0

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