Bungie Answered
I dont even know how to describe this bug. Audio and Visual
Two days ago, the game just randomly cuts the audio out. When it does that, not only can I not hear anything in the game, but I also lose all visuals. I can't see the map, I can't even see my character, nor any of the menu buttons. I've reinstalled the game, and the issue only got worse.
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Hi there,
Please see our Marathon Storage and System Requirements guide to double-check that your system meets the current minimum specs. If it does, please double-check that Windows is fully updated to the latest version and try installing the game on another disk (if possible) to rule out potential hardware issues.
Please also note that the game is not officially supported on laptop devices, even if those devices otherwise meet the minimum requirements.
If you're still having issues after consulting the guide above, please try re-installing the game using the steps in our guide below:
https://help.marathonthegame.com/hc/en-us/articles/39001262917908-Installing-Reinstalling-and-Updating-Marathon
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