Pre-Order Help

Duskv20

2026年03月13日 07:08

I tried filing a claim via a form but never heard back. I pre-ordered the collector's edition but didn't realize the game wouldn't be available on PC via the XBox Gaming App, which is how I play Destiny 2. I received my XBox code but I don't own an XBox console - is there any way I could get a Steam code instead? I don't want to have to re-purchase the game after spending $200+ on the collector's edition :(

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Bungie Support
Marathon Support

2026年03月13日 13:42
Hi there,

Thanks for reaching out.

If you made your purchase from the Bungie Store, you will need to contact their customer support for assistance with your request:
- Bungie Store Orders: https://bungiestore.com/customer-service
- EU Bungie Store Orders: https://eu.bungiestore.com/customer-service

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