Bungie Answered
Marathon crashes when starting runs -- infrequently crashes DURING runs
Usually every 5-10 times I start a run, my game crashes. This results in me losing my gear. My computer specs are more than enough and my drivers are updated. This may be an optimization problem? But it's pretty consistent. It's usually when I hit the start run button that I experience a crash. Usually no loading into the Etherstep scream, just crash
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I never have an option to report these crashes. I would be willing to send as much data as necessary
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are having stability issues when playing the game after you've played a few runs. If you haven't already, we'd recommend verifying the game file integrity on Steam and making sure that all of your drivers, Windows, and your BIOS are all up to date. If the issue persists, we'd also recommend uninstalling and reinstalling the game if you haven't.
Lastly, if all this doesn't help or you've tried it already, can you provide us with a copy of your DxDiag? You can copy and paste it over on PasteBin and provide us with the viewing link.
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