Bungie Answered
Twitch Drops not working
Claimed twitch drops 1 week ago (or 6 days for one of them) and they still havent come through, though the server slam rewards did. I double checked my bungie and steam and twitch connections so idk whats up
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コメント
Hi there,
Thank you for reaching out to us.
We understand that you're having difficulty acquiring some Twitch Drops. To confirm that you successfully earned the rewards, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.
If you're unable to locate the Twitch Drop:
Click the "Refresh" button at the top of the page beside "Missing Twitch Rewards" and the page will update with any Twitch items you've earned.
If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.
Unearned Marathon Twitch Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
It seems like bungie is putting the blame back onto the customer with this one. They keep auto-replying with suggestions to relink your account. I really hope bungie can make things right, because a simple twitch drop campaign should not be this difficult. I will not be supporting, nor telling my friends to support a game with this "blame the customer" attitude. I literaly only care about the bingus emblem. Please fix the drops that your customers that supported your brand new IP rightfully earned.
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