Crash to desktop - Signing in
Wanted to make a post about this to hopefully draw more attention to this issue as seemingly I and others are not able to even get into the game.
Every time I click through the main menu and the game starts the sign in loading screen, the game will quickly freeze and then crash to desktop. I've had no issues before this most recent patch.
Things I have tried
- Running as the game as administrator
- Updating my gpu drivers, bios, and windows
- Disabling all overlays
- Verifying game files
- Uninstall/Reinstalling the game
- Disabling my firewall
- Clearing marathon's roaming data
- uninstalling and reinstalling battle eye
Here's my pastebin for my dxdiag https://pastebin.com/Drk3H0E9
Really hoping this gets fixed soon cause I have not been able to play since the update T^T
コメント
Hi there,
Thank you for reaching out.
It sounds like a crash tied to either the anti‑cheat / startup services or something in your system environment that Marathon is now hitting differently.
On top of what you’ve already tried, a few more targeted checks:
Fully clean boot & minimal environment
Do a clean boot of Windows (no non‑Microsoft startup services), then launch the game with:
All overlays, GPU tools, RGB apps, hardware monitors, and VPNs fully closed/uninstalled (Afterburner, RTSS, Armoury Crate, iCUE, etc.).
Test again and see if it still crashes at sign‑in.
Check Windows Event Viewer
Open Event Viewer → Windows Logs → Application right after a crash.
Look for an Error that mentions Marathon.exe or your GPU driver (nvlddmkm / amdxx) and grab:
The faulting module name and
The error code / description.
System file & OS health From an elevated Command Prompt:
Run: sfc /scannow
Then: DISM /Online /Cleanup-Image /RestoreHealth
Reboot and test Marathon again.
Different driver branch test even if you’re on the latest driver, try:
Doing another clean install of your GPU driver (only driver + PhysX for NVIDIA / minimal package for AMD).
If you’re already on latest, test a slightly older WHQL version; if you’re on an older one, test the current recommended version.
Some additional Info
Username: Peachiko#1049
This is what I see before it cuts to a black screen and crashes (this happens within about 5 seconds of the freeze)
Hello!
I have the exact same problem. It has tarted today. Yesterday the game worked fine
I'm having the same problem.
My processor is a 5800x3d.
They are saying that after the update, there may have been an error in x3d processors.
Has anyone managed to solve this?
I was playing normally too.
サインインしてコメントを残してください。