I still don't have my premium pass :/

Retro

2026年03月11日 00:59

I have everything else; the twitch drops, the deluxe pre order skins, I got the 150lux compensation, but I still don't have the premium pass. Nothing in the offers tab, I've restarted steam 400x. I just want my thing lol Any thoughts?

3件のコメント

正式なコメント

Bungie Support
Marathon Support

2026年03月11日 14:38
Hi there,

Thanks for reaching out.

Have you tried the following steps to redeem you Premium Rewards Pass?:
1. From the main menu, open the Rewards Pass
2. Find “Unlock Premium” at the bottom
3. Select the “Unlock Premium” button
4. Hold the confirm button on the pop‑up to redeem the voucher.
If this doesn't resolve the issue, please reach out to us again.
Retro

2026年03月11日 15:11

Yes, there is no option to redeem an offer on the reward page or in my messages. I've attached screenshots :_)

0
Retro

2026年03月11日 19:26

Update, I now have the premium pass item in my vault, still no offer in the rewards section though :/

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