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Bungie Answered

Paprika and Basil Error codes

Hello, 

When trying to login to the game I without fail receive 3 paprika error codes alongside the following numeric code every time before it logs me in;

W:8:00002ef1

When I try to deploy for a run I receive a basil error code and then the next run lets me play seamlessly, on repeat - basil then play.

I have port forwarded via the networking guide but I am still receiving error codes. Is this a bug? 

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6件のコメント
  • 正式なコメント

    Hi there,

    Thanks for reaching out and reporting! We'll pass this on to the team.

  • Same thing is happening to me all morning. I was able to login only once, then I left the game and wasn't able to login back, getting Paprika error with W:8:00002ef1 code constantly. My internet is fine, everything else and any other games work.

    0
  • Hello again,

    To those affected, please try the following:

    1. Temporarily disable Windows Defender Firewall.
    2. Launch Marathon and connect.
    3. Once successfully connected, go back to Windows Defender and ensure Marathon is whitelisted/allowed.
    4. Re-enable Windows Defender and its features and see if the errors persist.

    If the errors do continue after trying the above, please let us know!

    0
  • Hello, 

    After trying disabling windows defender firewall I am still receiving Paprika and basil error codes in the same way. 
     

    0
  • Hello again,

    We're sorry to hear you're still experiencing this!

    To confirm, do you also have another antivirus program running? If so, please ensure you whitelist/allow both Marathon and BattlEye in that program's settings. If the issues still persist after that, please go through steps 1-4 from earlier again, this time with your antivirus software. 

    0
  • I have allowed Marathon through my antivirus and windows defender firewalls and repeated the steps but my issues remain the same. To provide additional information I am under a PPPoE connection with CGNAT as it is required where I live, so I am wondering if it is a NAT type issue. I have also however been a long time Destiny 2 player and have never received any issues in my years playing and don't have issues with other games either.

    0

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