Error W:8:80090305 when logging in with Kaspersky antivirus enabled
When I launch the game, it starts normally but fails during the account login step and shows error W:8:80090305. The servers are not available. This issue only occurs when Kaspersky Standard antivirus is enabled. If I pause the antivirus, the game logs in and works normally.
I would prefer not to disable my antivirus every time I want to play. I have already tried adding the game and Steam to the antivirus exclusions, disabling encrypted connection scanning, adjusting firewall rules, and other recommended settings in Kaspersky, but the problem still occurs. Needless to say, I had the same problem during the Server Slam. All other aspects of the game work fine for me.
Could you please advise if there is a known fix or recommended configuration to allow the game to work with Kaspersky enabled?
コメント
Hi there,
Thanks for reaching out.
Could you also try to whitelist BattlEye as well as Marathon and see if it works?
To whitelist Marathon and BattlEye, open Kaspersky, go to Settings (Big Cog) > Security Settings (or Additional) > Threats and exclusions > Manage Exclusions and then add both Marathon and BattlEye and save.
Thank you for your reply.
I tried whitelisting both Marathon and BattlEye exactly as you described in Kaspersky (Settings - Threats and Exclusions - Manage Exclusions). Unfortunately, this did not change anything and I am still getting the same error W:8:80090305 when trying to log in.
Please let me know if there is anything else I could try, or if I should just wait for a patch to fix this.
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