Bungie Answered
BUG: Xbox Series S cannot launch Marathon (pre-ordered)
Clearing the cache has no joy.
I did receive the alert and pressed the big button but nothing happened.
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Hello there,
Thank you for reporting this to us. For us to further understand, please provide any error codes that you see or a screenshot and a video of the issue happening.
Performing the following allowed the Marathon Server Slam app to be queued. It is still in the queue and not downloading after 5 minutes.
Navigate to Profile & System → Settings → System → Console info → Reset console and choose to keep your games and apps.
Installing the Marathon Server Slam app now. The Microsoft Store update was paused, blocking MSS from downloading.
Success.
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