Bungie Support

Commento ufficiale

1. Community
2. Bug Report: Factions, Contracts, & Upgrades
3. Hammer/Anvil challenge didn't track

Hi there,   Thanks for reaching out and for the detailed breakdown of what you did. For the Hammer/Anvil codex challenge, the tracking is stricter than the description makes it sound. To complete i...

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Commento ufficiale

1. Community
2. Bug Report: Systems, Settings, & Services
3. Stuck on Signing In Screen As A Brand New Player

Hi there, Thanks for reaching out, and I’m sorry you’ve been stuck on the sign-in screen instead of playing. Closing the game after accepting the Terms of Service will not block you from playing in...

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1. Community
2. Bug Report: Weapons, Equipment, & Consumables
3. Problem with Consumables wheel

Hi there,   Thank you for the response. Our team is already aware of this issue and are currently investigating. We appreciate your patience.

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Commento ufficiale

1. Community
2. Bug Report: In-Game Mechanics & Activities
3. Infinite being hacked bug

Hi there,   Thank you for reporting. Our team is already aware of this issue and is being investigated on. We appreciate your patience.

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Commento ufficiale

1. Community
2. Bug Report: Factions, Contracts, & Upgrades
3. Ranked perimeter game crash

Hello there,   We're sorry to hear about this issue.  In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to e...

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Commento ufficiale

1. Community
2. Bug Report: Factions, Contracts, & Upgrades
3. Inaccurate Arachne faction codex tally after adding skins

Hi there,   Thank you for reaching out. Our team is already aware of this issue and are actively investigating. We appreciate your patience.

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Commento ufficiale

1. Community
2. Bug Report: Graphics, UI, & HUD
3. the black textures on latest amd drivers error is still persistent from the server slam

Hi there,   Thank you for reaching out. Our team is aware of this issue and are actively investigating. We appreciate your patience.

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1. Community
2. Bug Report: Weapons, Equipment, & Consumables
3. V11 Punch semi-auto pistol firing multiple bullets per trigger pull

Hi there,   Thank you for the response and for providing a short clip of the issue. We have forwarded this to our development team for investigation. We appreciate your patience.

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Commento ufficiale

1. Community
2. Bug Report: Zones (Maps)
3. Got stuck between a chest and a wall in dire marsh

Hi there,   Thank you for reaching out and providing details. We've forwarded this to our development team for investigation. We appreciate your patience.

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1. Community
2. Bug Report: In-Game Mechanics & Activities
3. Losing loot due to bug

Hi there,While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay ...

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