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Game freezes system on loading screen — extensive troubleshooting already done

Hi,

I'm experiencing a freeze on the loading screen that also causes my entire PC to hard-freeze for ~10 seconds when force-closing the game via Task Manager.

System specs:

  • Laptop: MACHENIKE S15C
  • CPU: Intel Alder Lake-P (12th gen)
  • GPU: NVIDIA RTX 3050 Ti (hybrid graphics with Intel Iris Xe)
  • OS: Windows 11

Troubleshooting already attempted (none resolved the issue):

  • Disabled all overlays (Steam, Discord, GeForce)
  • Changed in-game language
  • Disabled pre-order pack
  • Changed default audio output device
  • Fully uninstalled and reinstalled the game
  • Manually ran Uninstall_BattlEye.bat as admin and let it reinstall
  • Verified game file integrity multiple times
  • Checked Hardware-enforced Stack Protection setting (not present/not applicable on this device)
  • Booted in Clean Boot (all third-party services and startup items disabled) — issue persisted
  • Manually forced the game to use the dedicated NVIDIA GPU instead of Intel integrated graphics
  • Fully removed and reinstalled the NVIDIA GPU driver (both old and new driver versions — same result on both)

Given that the issue persists even in a clean boot environment and across two different GPU driver versions, it doesn't seem to be caused by third-party software or driver version. The system-wide freeze when killing the process via Task Manager suggests a low-level (kernel/driver) conflict rather than an application crash.

Attached: DxDiag report.

Please let me know what additional information would help investigate this further.

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