Completed a run successfully and lost all my gear.

I finished a run as a squad last night and the only option after was to leave without crew, despite all of us extracting. When i did i was met with and never ending black screen I waited at for 10+ minutes so i closed my game down. I open it today to see this message and keep clicking continue waiting just for the prompt to come up again. Obviously the run was yesterday so the run will not still be in progress and is bugged. Im forced to click return to lobby where I have no gear. I had a FULL PURPLE loadout (bag, overrun, cores, had a bully, implants and then also the loot from the run which was another purple assassin core and materials). I want a refund because now im just down a kit from everyone else.