Bungie Answered
Stuck in infinite matchmaking screen
Me and my Crew were trying to match into Dire Marsh and we were stuck in a loading screen for over 30 minutes. We all reloaded the game to then lose our stuff. Couldnt be helped but it was annoying seeing as we didnt even have boots on the ground. Any way this can be returned to us? One of our team had a blue key for 'the shed'.
Estimated time - 19:45 BST
Server - EU
Platform - Steam PC
Players - Nova#2627, Rougebak#3847, Titaniussteel#2930
1
Commenti
Hi there,
Thanks for reaching out.
We understand how frustrating it can be to lose items after being stuck in a loading screen, especially when you weren't able to fully enter into Dire Marsh.
This issue has already been reported to the development team, and they are currently investigating it.
At this time, we're unable to restore lost items or progress on a per-case basis. That said, the information you provided is very helpful and has been passed along to assist with ongoing investigations.
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