Bungie Answered
crash made me lose 20k
Me and a teammate's game crashed at exactly the same time in outpost ranked. Another team found us disconnected and took our gear, resulting in over 20000 in loot value lost. Very unfair, we would like some compensation. Please contact me for video evidence.
,
0
Commenti
Hello,
Thank you for reaching out. I'm sorry to hear your game crashed during a run. If these crashes are still happening at this hour, you may need to reinstall Marathon to resolve this. This will clear out any corrupted or otherwise broken data that may have snuck into your game files, causing these crashes.
Please follow this guide on Installing, Reinstalling, and Updating Marathon, and head to your platform's tab for instructions on reinstalling the game. You might also want to clear your console cache as well.
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
Accedi per aggiungere un commento.