Bungie Answered
Creators Deluxe Edition Key is gone
Hi there! Have no idea how to explain this but here it goes: My application for Marathon Creatos is under review, but I've been granted a Deluxe Edition Marathon Key, which I couldn't redeem before it completely vanishing from the "My Keys" tab. Now it says "
no keys available //
game keys will appear here once your request has been approved"
Can someone help me? I wanted a PS5 SIEA key
0
Commenti
Hi there,
Thanks for reaching out! It's odd that a key was shown before approval, but if you're still experiencing this after being approved please let us know. We'll be glad to investigate.
I'm approved but the key is NOT showing
As troubleshooting this issue may require screenshots that would be better hidden from public forums, please follow this link and fill out our missing purchases contact form at the bottom of the page for assistance with your issue.
Be sure to provide screenshots of the relevant information along with the obscured key and any error message that appears when redeeming:
https://help.marathonthegame.com/hc/en-us/articles/46628723822356-Contact-Form-Missing-LUX-or-Shop-Purchases
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