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Bungie Answered

Bluetooth headset audio stuttering

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artur

Hello,

I am experiencing an audio stuttering issue whenever I open the game. It causes all of my computer's audio and videos to stutter and freeze as soon as the game launches, even though the game itself runs flawlessly at over 90 FPS without any frame drops.

I noticed this only happens when my Bluetooth headphones are connected. If I disconnect them, the audio stuttering stops, and videos on my PC (like YouTube, for example) go back to working normally. I've played countless games, and this is the first time I've encountered this specific issue.

I also noticed that if I open the Windows Volume Mixer while the game is running, it starts creating numerous sound output instances, as shown in the attached image below.

Anyway, I hope this gets fixed soon because the game looks amazing and I really want to play it. Thank you!

For troubleshooting purposes, my specs are:

  • GPU: RTX 4060

  • CPU: Ryzen 5 7600X


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    Bungie Support
    Marathon Support

    Hello there,

    Thank you for your detailed report.

    We understand that you experience audio and visual stuttering when using your Bluetooth headset. We're sorry to hear of this, as we can imagine the impact this may have had. While the information you have shared is excellent, for our investigation could you kindly share the following as well:

    • Your Bungie Account Name, including the four digits which follow the #.
    • A short video of the visual stuttering you experience. If you record such a video, you can upload it to Youtube and share a link here.

    Once we have this additional info, we will investigate.

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