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Bungie Answered

Game will crash on startup after a couple seconds

Nothing appears in the Windows event viewer. Windows 11 Recovery Update doesn't fix it nor does reinstalling battleeye.

Ryzen 7 9800X3D

RTX 5070 Ti

32GB RAM

i know focusrite drivers were causing issues before so i uninstalled them but the game will still crash. Vocaster One is not physically connected any longer, still crashes.

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Commentaires

5 commentaires
  • tried steam verify, reinstalling game, uninstalled audio interface drivers, clearing caches, restarting pc, disabled all overlays, reinstalled drivers, changing networks. and some other methods. Still doesn't work.

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  • Hello there,

    Thank you very much for reaching out to us. I'm sorry to hear that you are crashing when launching the game. If you haven't we'd recommend going through and ensuring that all of your drivers, Windows, and your BIOS are all up to date. Please also ensure that you do not have any unnecessary third-party software running. If you continue to have issues, can you clarify if you receive an error code when the game crashes? If so, which do you receive?

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  • My bios and everything is up to date. I do not recieve an error code when it crashes

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  • Hello again,

    Thank you very much for your response. While we won't have an immediate solution to offer, to help us investigate further, can you provide us with a copy of your DxDiag? You can copy and paste it over on PasteBin and provide us with a link to it. Please also let us know the make and model of all of the peripherals (mouse, keyboard, headsets, etc).

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  • https://pastebin.com/8UweVjQt

    Razer DeathAdder V2 X HyperSpeed

    Keychron K2 75% Layout Bluetooth Mechanical Keyboard Super Red Switch/White LED Backlit/Anti Ghosting/N-Key Rollover/84 Key USB C Wired Computer Keyboard for Mac Windows-Version 2

    sony wh-1000xm6

    Focusrite Vocaster One (Without drivers installed, they released a driver update that was SUPPOSED to fix the crashing issue but it did not work for me still. When i contacted their support they decided to stop responding eventually.)

    Shure SM7dB

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