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Bungie Answered

Marathon stuck at 6fps and won't let me get past the tutorial to fix settings

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Spider's Little Morsel


These are my specs. I can't change my settings because I need to be past the tutorial, but the tutorial won't load because my frames are too low and need me to lower my settings, and I can't access the settings because I need to get past the tutoral, it won't let me play even the tutorial due to only having 6fps. Anyone know how to fix this?

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  • Commentaire officiel
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    Bungie Support
    Marathon Support
    (Modifié )

    Hi there,

    Thanks for reaching out.

    While it may be possible to play on certain laptop configurations, we do not officially support them per our Marathon Storage and System Requirements guide.  

    Because this is an unsupported platform, we’re only able to suggest basic troubleshooting steps here and can’t provide more advanced troubleshooting or guarantee a fix for this setup.

    The first thing to try, is to reset the graphic settings:

    • Close Marathon completely.
    • Open File Explorer.
    • Click the address bar and type %appdata%, then press Enter.
    • Go to Bungie → Cloud Test → Prefs.
    • Delete cvars.xml.
    • Relaunch the game. It should auto-create a new config file with auto-detected settings for your machine.

    If that doesn't help, here are some steps to try if the above doesn't resolve the issue:

    • Update your GPU drivers to the latest version from NVIDIA, AMD, or Intel.
    • Make sure the game is using the laptop’s dedicated GPU rather than integrated graphics.
    • Set Windows and your GPU control panel to High Performance mode for Marathon.
    • Disable overlays and background tools such as Steam Overlay, Discord Overlay, GeForce Experience overlay, MSI Afterburner, RivaTuner, and similar software.
    • Remove any overclock, undervolt, or third-party performance tuning settings and test again at default settings.
    • Fully restart the PC after driver updates, reinstalling, or verifying files.
    • Make sure Windows is fully updated.
  • Avatar
    Spider's Little Morsel

    Well that's strange, I have a friend who played marathon just fine with an even less powerful laptop. Also I did all the steps mentioned and nothing was fixed. Is there any chance there will be an update to address this issue or any support for laptop players?

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