Bungie Answered
Cryo archive, irrecoverably stuck ontop of pillar
- Bungie Account Name - DustOfSnow#2005
- Platform - Steam
- Description of Issue - The pillars that move up and down in the middle of control in Cryo Archive appeared to be out of sync in their position for myself and my teammates. One particular pillar was up for one of us, down for another. After vaulting from the bridge onto the top of one of the pillars, my characters in game position seemed to become corrupted. When I jumped down from the pillar, I became stuck and could only move very slowly, before being snapped back on top of the pillar. I then repeated this process many times, but was unable to make it more than a few meters away from the pillar before being snapped back to the top of it. Eventually, I was killed by UESC. My teammates then observed my death bag floating in the air above the pillar, around the hight of the bridge I vaulted from. The bug persisted after they revived me. Thinking it could be internet related, I manually restarted my modem, left the game, and then reconnected. The bug persisted after reconnection. Of note, my internet connection seemed fine otherwise and I was able to communicate with my teammates over in game voice chat. My teammate (Recon#1903) managed to reproduce the bug for themselves, where they were also stuck on the pillar. However, they were playing thief and were able to grapple out of the bugged state to resolve it. I was (confusingly) playing Recon, and so was unable to do so. I was stuck for the remainder of the game, and was therefore unable to exfil and was eliminated.
- Rough Date and Time of issue - Approximately 22:30 UTC
- Repro steps - Haven't tried to repro honestly, since the bug causes me to lose all my gear lol
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Commentaires
Hello there,
Thank you very much for reaching out to us and for the detailed report. I'm sorry to hear that you are having issues with the pillars sync and that you managed to get stuck in there. We've received some reports of this particular issue and are investigating the underlying issue further.
Greetings,
I just had the exact same issue. I was recording the game and just uploaded a short onto Youtube here is the link.
https://www.youtube.com/shorts/wKw8LAxhRvs
Won't lie that was incredibly frustrating.
I wasn't able to get a video of mine, but yeah this is definitely the same issue, and it's even the exact same pillar. Very annoying.
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