Got stuck behind strongbox in Greenhouse, lost all my loot when greenhouse entered lockdown and I couldn't get out from behind the strongbox? can I get it back?

• Commentaire officiel

  

  Bungie Support

  Marathon Support

  27 mai 2026 13:16

  Hello!

  Thank you for reporting this. I appreciate the screenshot and video included. I'm sorry to hear you got stuck behind a loot box in Greenhouse after opening it. I can confirm that this issue in this specific area is already on our developers' radar and is being worked on.

  As for gear returns, unfortunately, Support is unable to restore any lost loot. Any refunds that can be offered are handled automatically by the game systems, not manually through Support. I appreciate your understanding.
• 

  phantasm

  27 mai 2026 08:02

  https://imgur.com/a/hcIeCac
  
  here's the image of where i got stuck, for some reason i couldnt upload the other image directly

  Oui

  0

  Non

Vous devez vous connecter pour laisser un commentaire.