Bungie Answered
Crashing mid match
I play on steam and for a long time now I have had crashing issues with my AMD Ryzen 5600 after playing usually about an hour mid match, however it will sometimes occur as early as 10 minutes. I have tried updating my hardware since apparently other people have had this issue as well, but nothing works and it is incredibly disheartening that this game which I enjoy playing I cannot physically play because of this crashing issue. Please can you address this or guide as to how it can be fixed. Thank you.
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Commentaires
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are having stability issues in the middle of matches. To start, if you haven't already, we'd recommend updating all of your drivers (in the event you may have only updated your GPU drivers), Windows, and your BIOS. We'd then recommend trying to close all other applications you might have open to see if it helps with your issue.
If the issue persists, to rule out any issues with the game files themselves, please try verifying the game file integrity through Steam. Lastly, if all else fails, can you try uninstalling and reinstalling the game?
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