The patch has created sounds problems that mute the whole game and its completely silent and its randomly
Here is a drafted response you can copy and paste directly into a Bungie Support ticket or the Help forums. It is formatted to immediately give their QA team the exact technical details they look for, skipping the generic "have you tried restarting" troubleshooting phase.
Subject: BUG: "Silent-Burst" Audio Loop / Buffer Overflow (AMD PC) Since v1.0.0.4
Body:
Hello Bungie Support Team,
I am writing to report a persistent, game-breaking audio bug that has been occurring on PC since the mid-April (v1.0.0.4) patch.
The Issue: During gameplay, all in-game audio will suddenly drop out and go completely silent. After a period of silence, all the queued sounds (gunshots, footsteps, environment) will play at the exact same time in a massive, deafening "burst." This happens consistently across all maps, usually triggering during high-intensity firefights or when multiple sound cues stack up.
Hardware Profile:
-
Platform: PC
-
CPU: AMD Ryzen
-
GPU: AMD Radeon
Troubleshooting Steps Already Taken: To rule out local hardware or Windows conflicts, I have performed the following deep-level troubleshooting, but the issue persists:
-
Deleted the
cvarsandcvars.oldfiles in the AppData Roaming folder to force a clean configuration. -
Disabled "Windows Sonic" / Spatial Audio and forced Windows audio to 16-bit / 44100Hz (CD Quality).
-
Turned Proximity Voice Chat completely OFF and switched to Push-to-Talk.
-
Disabled the "AMD High Definition Audio Device" in Device Manager to prevent driver conflict.
-
Adjusted Windows Registry (
SystemProfile) to disable Network Throttling (ffffffff) and set System Responsiveness to0to prevent DPC latency spikes. -
Confirmed no background capture software (OBS, Shadowplay, etc.) or virtual audio cables are hooking into the game.
Conclusion: Because the issue persists after all local troubleshooting, and strictly began after the v1.0.0.4 update adjusted gunshot distance scaling, this appears to be an engine-level Audio Buffer Overflow / memory leak. The engine seems unable to process the expanded audio ranges without choking the thread.
I am submitting this so the audio team has a documented AMD hardware case for the upcoming hotfix.
Thank you,
Commentaires
Hi there,
Thank you for reaching out and for reporting this.
Could you please record a short video (1–3 minutes) that shows:
Please ensure game audio is clearly captured in the recording.
Please use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
https://www.twitch.tv/yonkowolf/clip/UgliestPlumpSaladDoggo-_aUC-ePj2P_QwkTe
Please check out the clip i posted
https://www.twitch.tv/yonkowolf/clip/ZealousPerfectWolfKappa-t_nxMiIXGcTVz__4
Hi there,
The video
Thanks for sending over the clip.
For the investigation we’re doing, I’ll need a different video that includes some very specific details. The clip you shared only shows the issue happening in-game, but not the settings and configuration we need to review.
Could you please record a new short video (about 1–3 minutes) that shows all of the following in a single recording:
In-game settings and build version
Open your Marathon in-game Audio settings.
Show your current game build version (from the title screen or appropriate menu).
The audio issue occurring
Start playing normally and keep recording until:
All sound cuts out, and
It then comes back in a loud “burst”.
Please make sure the game audio is clearly captured in the recording.
Windows audio configuration
Your Windows Sound settings, specifically:
The Playback device you’re using.
Spatial audio turned off.
Format set to 16-bit, 44100 Hz (CD Quality).
Your audio devices in Device Manager (expand “Sound, video and game controllers” so we can see what’s listed).
Once we have that specific recording, we’ll be able to take a much closer look at what’s going on with your audio.
I already did this i sent the clip you see the issue fix the problem ..
fix your game this didnt happen at launch but all of sudden you guys do a patch and now its annoying makes me not want to play the game
https://www.tiktok.com/@yonkowolf/video/7632049136723873038?is_from_webapp=1&sender_device=pc
https://www.tiktok.com/@yonkowolf/video/7632049558662548750?is_from_webapp=1&sender_device=pc
https://www.tiktok.com/@yonkowolf/video/7632049757191539981?is_from_webapp=1&sender_device=pc
https://www.tiktok.com/@yonkowolf/video/7632049830923193613?is_from_webapp=1&sender_device=pc
here all the clips please fix this issue
please advise on next steps
Hi again,
None of the TikTok videos are accessible to us, and the clips that you shared from Twitch do not show all of the information that was requested.
In order to help you with this we will need the following:
Short gameplay clip (30–60s)
Video or Screenshots of your settings:
Please upload the video to YouTube or another free hosting site and share the link here, and we'll be happy to look into this.
first link is in game settings
https://youtu.be/3L0vsqUkXbA
sound goes in and out
https://youtu.be/8D-LXVNuz00
https://youtu.be/CwJx5UYbkZI
Your audio devices in Device Manager (expand “Sound, video and game controllers” so we can see what’s listed).
please provide solution for issues
Vous devez vous connecter pour laisser un commentaire.