Bungie Answered
Locked in Perimeter key room
I entered the perimeter maintenance key room and disconnected from the server I suspected my internet but when I finally reconnected the room doors were closed which means my lobby temporarily crashed. I had a ton of great loot and was stuck in the room for the final 12 minutes. I assume I wont get my stuff or key back but I think to circumvent this issue the doors should be open-able from the inside.
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Commentaires
Hi there,
Thank you for reaching out and for reporting this.
If you encounter this again, please use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
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