Intermittent screen blackout during gameplay - display signal loss (not server-side black screen)
Bungie Account Name - dj2fan
Platform - Steam (PC)
Description of Issue - Intermittent full-screen blackout during gameplay, approximately every 5 minutes. The screen goes completely black for 1-2 seconds as if the monitor is being unplugged and replugged. Audio continues playing and inputs still register during the blackout. This is NOT the known server-side black screen bug from the Server Slam — the game does not freeze, and it recovers on its own after a brief signal loss.
This same issue also occurs in Fortnite (also Unreal Engine) but does NOT occur in any other games.
Rough Date and Time of issue - Ongoing since launch, occurs every session.
Repro steps - Launch Marathon, enter any match, play normally for approximately 5 minutes. The blackout occurs seemingly at random, often during gunfights or heavy action. No specific trigger identified.
Troubleshooting already attempted:
- Updated NVIDIA drivers (clean install via DDU)
- Disabled G-Sync in NVIDIA Control Panel
- Disabled NVIDIA Reflex and V-Sync
- Disabled Hardware-Accelerated GPU Scheduling
- Tried both fullscreen and borderless windowed
- Disabled dynamic resolution / render resolution set to 100%
- Disabled HDR (monitor does not support HDR)
- Disabled all overlays (Steam, Discord, GeForce Experience)
- No monitoring software running (no Afterburner/RTSS)
- Capped frame rate
- Power management mode set to Prefer Maximum Performance
- Event Viewer shows no nvlddmkm errors or GPU driver crashes during blackouts
PC Specs:
- GPU: NVIDIA RTX 3070
- Monitor: Dell S2716DG (1440p, 144Hz, hardware G-Sync module) via DisplayPort
- CPU: AMD Ryzen 5 7600X,
- RAM: 32GB, Windows 11 Home (Build 26200)
Note: The fact that this only affects Unreal Engine titles, combined with no driver errors in Event Viewer, suggests this may be related to how Marathon's rendering pipeline interacts with DisplayPort signal handling on hardware G-Sync monitors.
Commentaires
I'm having the same issue on Xbox Series X. It seems to be getting progressively worse over the past couple of weeks. I thought it was dependent on who I was playing with. However, it happened several times tonight while playing solo on VaultBreaker. Like your report, it's as if the monitor is resetting. Audio still plays, screen just goes black for a second or two then everything goes back to normal. It's happened both during matches / raids and once or twice while I was in my vault doing inventory management. I've had the same issue happen on two monitors and different HDMI cables. Any updates or suggestions would be super helpful.
Console :: Xbox Series X
Monitor :: Agon Pro AG326UD running through HDMI w/ Adaptive Sync @ 120hz
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