Thank you for reaching out. I'm sorry to hear your game crashed during exfil. While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
If you received a specific error code upon crashing, please let me know here so I can have my team investigate this crash.
Commentaires
Hello,
Thank you for reaching out. I'm sorry to hear your game crashed during exfil. While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
If you received a specific error code upon crashing, please let me know here so I can have my team investigate this crash.
Thank you!
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