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Bungie Answered

Fragile gold key from Vault 4 not sharing to other crewmates

We just had a run where my teammate got the golf fragile key from vault 4 that rewarded a key to every player in the team and only he got one. We were under the assumption based on the description that everyone would get their own key on the team but that didn't occur. Not sure if this is intended but were pretty bummed about it. My teammate with the key did get a key but it did now share to the rest of the crew.

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4 commentaires
  • Commentaire officiel

    Hi there,

    Thank you for reaching out and for reporting this.

    Could you provide a few more details to add to your report?

    • Your Platform
    • The Approximate date and time of the run
    • Did both your backpack and vault have space for the key?
    • Was anyone in the team downed before exfil?

    If you happen to have any clips or videos, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.

  • All 3 of us were on steam, time was somewhere around 8-11 CST on Saturday, March 28th. Backpack I don't think had space for the key, unfortunately I have no footage so not 100% sure but we were in Cryo with level 5 clearance and plus the red valuable so probably safe to assume no backpack space. But, I believe my vault did have space at that time, and none of us were downed before the exfil we got the key with 2-3 mins left in the run so we were straight out after that point.

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  • Hello there,

    Thank you for the additional information.

    We have taken note of your report and will investigate this on our end.

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  • I literally googled this problem because it also happened to our team. We completed Cryo Vault 05 and I picked up a gold key which said all party members would get it on exfil - only I did though. This was the evening of Saturday 11th April, UK time.

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