Bungie Answered
Game Crashing with New BIOS updated.
Hello, my game is still crashing every run even after I updated BIOS Intel Ultra 9 user. There hasn't been much said from the Development Team and I was just wondering if a fix is being worked on and also if a fix is made where will the information be posted? Thanks
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Commentaires
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with the game stability when trying to play the game.
To start out, if you are on PC, we'd recommend trying to verify the game file integrity through steam to see if it helps. If the issue persists, please ensure that all of your drivers, windows, and your BIOS are all fully up-to-date. Lastly, if those two steps don't help, please try uninstalling and reinstalling the game.
If you still run into the same issue despite all of this, can you provide us with a copy of your DxDiag? You can copy and paste it over one PasteBin and provide us with the link.
Hello,
Have you updated your BIOS (from mobo manufacturers website via flash drive) and Intel Management Engine (also from mobo manufacturers website and NOT from intel website).
If yes then I am sorry and some form of official fix is needed.
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