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Bungie Answered

Game Crashing When Connected to Match

Every time I connect to a match my game crashes. This didn't happen (every time at least) until the update today so it might be related. It happens on trios and solos, I've tried restarting my PC, re-installing my game, verified file integrity, checked it wasn't battleye, and updated Intel ME since I saw a similar post this was the root cause. This happens every time I get into a match and even when I try reconnecting. I'm on a 3060 with an i7 265k so the resources aren't an issue. There is no error code it just crashes and can't figure out why. Please help me out I have 80 hours in the game already and am enjoying it but this has been really frustrating. 

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9 commentaires
  • This is happening to me too. I'm on a 3090 GPU. Updated NVidia driver too, still crashes every time.

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  • Same thing happening to me, I have an i9 286k with a 5070 and 32gb of RAM. I have about the same hour played as you and yeah this sucks. Hoping it it fixed soon because I don't wanna miss Cryo Archive.

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  • Same happening to me. I9 285k 64 GB RAM with 4090. Played all last two weekends without issue now crashing 6 times in one run....

     

    EDIT: Just want to add, there are no error messages, nothing in event viewer. The game visually freezes but audio continues, then 1-2 seconds later the audio cuts out and crashes to desktop. I've been able to re-boot and re-join every match, but the one match I played like I said was 6 crashes. Squadmates were thankfully top notch and kept me alive while they exfilled, and I was able to get out on the last beacon! Heart pumping for sure but for all the wrong reasons.

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  • I am having the same issue. Played for 70 hours until this patch with no problems and now all of a sudden my game crashes loading into a match every time. I even reinstalled Easy Anti-Cheat and it bought me an extra 3 seconds in game then crashed anyway.

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  • well, at least we're not alone in this, boys.

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  • Hello there,

    Thank you very much for reaching out to us. I'm sorry to hear that you are having stability issues since the latest patch. We've received reports of this issue and are investigating it further.

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  • Also would like to add, I can poke around in menus, do vendor upgrades, set up loadouts, without issue. The crashes only occur during runs.

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  • well boys, i think i got it! i updated my BIOS and ME and so far i haven't crashed. i recommend you try this out if you are on intel since that seems to be the issue here.

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  • Yep updating Intel mobo firmware fixed it for me. Had to go to the Asus site to download the firmware.

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