Bungie Answered
Twitch drop Bigus boi never showed up
Hello! I claimed the Twitch drops during the Release of the game (pic1), I got all of them but for some reason the Bingus Emblem never arrived on my account. I saw another publication talking about redeeeming it from the Bungie Partner Reward but it doesn't show up here (pic2) and I don't know why :(
I really wanted the little Bingus as a Profile Pic 🥹
If you have any solution or if I can do something more to redeem it somewhere let me know <3
4
Commentaires
Hi there,
We're seeing a rise in reports about this and are currently investigating.
In the meantime, to confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.
If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.
Unearned Marathon Twitch Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
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