Bungie Answered
Weasel Error Code Issues
I finished a rook run about an hour ago, immediately got hit with a weasel error. I hard restarted my router, my Xbox, and deleted my Xbox cache. Still not able to get in.
I tried on my PS5 - same issue. My boyfriend is able to log in on his Steam account. I am getting weasel on his machine for my account.
We are connected to the internet via the same WiFi, so unlikely to be a connection issue on our end.
Bungie.net shows me as logged in to Xbox, even though I closed the game and shut down my console - could be why I’m getting weasel on my PS5 and Steam - but doesn’t explain why I can’t get in via Xbox.
Network settings on Xbox have not changed and my connection is strong. I’ve played hundreds of hours with no changes to configuration - help please!
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Hello there,
Thank you for reaching out to us.
We understand you're encountering error code Weasel. We're sorry to hear of this, as we can imagine the impact which this error code may have had. If troubleshooting in our guide for Weasel has not alleviated its occurrence, then you may wish to see if Advanced Troubleshooting helps to resolve it.
I had to uninstall and reinstall the game to fix this. Again, this was not a connection issue since my boyfriend and I were getting different results on the same machine - so the troubleshooting documentation was not helpful.
Hello again,
Thanks for the follow-up.
We're glad to hear you managed to resolve this issue via a reinstallation of the game. We have taken note of your report concerning what you experienced. If you ever need assistance with the game again, then do be sure to reach out on a new thread. We will endeavor to assist as effectively as we can. Thank you.
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