Bungie Answered
Missing Twitch Drops
Hey y'all! I watched the Tau Ceti Cup but I think I had another tab of another game open so I didn't get credit for watching/attain the drops. Is there any way for me to get those?
I have all of the previous drops on my account, so I know I have things hooked up correctly in order to get them awarded.
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Hi there,
Thanks for reaching out.
To confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.
If you're unable to locate the Twitch Drop:
Click the "Refresh" button at the top of the page beside "Missing Twitch Rewards" and the page will update with any Twitch items you've earned.
If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.
Unearned Marathon Twitch Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
When it comes to issues with stream watching Drops progress, these are Twitch's domain, and we would recommend contacting them for assistance with such issues.
Bungie Support your devs that are responsible for the web/app version of the Partner rewards have forgot to add the "Missing Twitch Rewards". If you going to copy-paste responses, at least make sure that its up2date.
How the rewards page looks today: https://i.imgur.com/P6aKDMs.png
How the rewards page looked before (with the Missing Rewards): https://i.imgur.com/7gyl15M.png
I reached out to Twitch support and they've asked for me to reach out to Bungie. So that's cool.
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