Bungie Answered
Twitch drops not working
I claimed my twitch rewards and linked my account and I have not received any of the rewards. It says I have already claimed the bingus emblem and bingos background but I still haven’t got them in game.
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Comentarios
Hi there,
Thanks for reaching out!
To confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.
If you're unable to locate the Twitch Drop:
Click the "Refresh" button at the top of the page beside "Missing Twitch Rewards" and the page will update with any Twitch items you've earned.
If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.
Unearned Marathon Twitch Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
I’ve done all the steps and I still haven’t received the twitch drops.
exact same has happened to me ive tried to disconnect and reconnect my account like 10 times on different days nothing is working.
I claimed all of the Twitch drops days ago in Twitch and still do not have them, but I claimed and received the Tau Ceti Cup drops immediately with no issue. Hoping there's a fix for this soon or that Bungie will just give these out to those of us that have been affected by this.
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