Bungie Answered
Bags falling through the map
I killed some players outside of perimeter and was unable to loot one of the bags as it fell through the map, they had a purple shield, can I be compensated?
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Hi there,
Thank you for reaching out.
Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
This was due to server error.
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