Game crashes while loading into tutorial.

Space_Slime

6 de marzo de 2026 16:16

Space_Slime#1387
Steam
The game shuts down every time i reach the loading screen for the tutorial mission. This happened during the entire server slam as well as now with the full game. A couple of times i have gotten GPU related error codes, but my drivers are up to date and my computer exceeds the minimum requirements listed on steam. Before it crashes my FPS drops to 1 but the audio remains for a few seconds until the game closes, usually without an error code.

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Bungie Support
Marathon Support

6 de marzo de 2026 16:18
Hello there,

Thank you for reporting this issue. Please provide the following details so we can forward this to our development team.
- Bungie Account Name - Playername#1234,
- Platform - Steam, PlayStation 5, Xbox Series X, etc,
- Description of Issue - General description of the issue in the game,
- Rough Date and Time of issue - Let us know roughly when this occurred, especially if it was a crash.,
- Repro steps - If you know the specific steps you took to cause the issue please try to recreate them step by step.,
- LINKS: Links to videos and/or screenshots will help us better figure out the issue. YouTube, Imgur, and Twitter work best
Space_Slime

7 de marzo de 2026 19:25

Space_Slime#1387
Steam
The game freezes and then closes every time i reach the loading screen for the tutorial mission.
The issue happens every time i open the game, since the beginning of the server slam. Most recently on the 5th at about 13.00 PM PT when launching the game.
Repro steps are opening the game. I play on an HP Pavillion Gaming Desktop 690-00xx and my NVIDIA drivers are up to date.
I cant really record it since its just a crash from doing nothing, but i reach the loading into match screen and then it stutters before dropping to 1 fps and then shuts down.

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