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Bungie Answered

Controller Disconnect

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Jackiemcchan

The game keeps saying my controller has disconnected even when I am connected via USB?

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    Bungie Support
    Marathon Support

    Hi there,

    Thanks for reaching out.

    Could you provide us with some additional information:

    • Does this issue still persist if you try a different USB port or a different USB cable?
    • What controller are you using to play Marathon with?
    • What platform are you experiencing this on?
    • What is your Bungie Account Name?
    • Does this happen only on menus or also in-game?

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