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Bungie Answered

Voice Chat Completely Stops Working – Xbox Series S

PLATFORM: Xbox Series S ISSUE: Voice chat suddenly stops working entirely. I can no longer hear other players, and they can no longer hear me. Both Proximity Chat and Squad Chat stop working simultaneously, without any warning or indication that something has gone wrong. MICROPHONE INDICATOR: My microphone indicator next to my name in the bottom-right corner continues to move when I speak, making it appear as though my microphone is working. However, other players have confirmed that they cannot hear me. On their screens, my voice indicator shows no activity. Likewise, other players' voice indicators stop appearing when they speak, and I cannot hear them either. TEMPORARY FIX: The only workaround I have found is to manually turn the main Voice Chat setting off and back on in the game settings. This temporarily restores communication, but the issue can happen repeatedly, sometimes forcing me to toggle the setting 4–5 times during a single match. WHEN IT HAPPENS: It is especially difficult to detect when playing with random players, since I cannot tell whether they are simply not speaking or whether voice chat has stopped working again. WHEN IT STARTED: I first noticed this issue shortly after purchasing the game, following the first free trial. Initially, it seemed to happen occasionally, but over time I became more aware of it. I'm not sure whether it actually became more frequent or whether I simply started recognizing it more easily. ADDITIONAL INFORMATION: Headset with a built-in microphone connected directly to the Xbox controller. This issue only occurs in MARATHON. Voice chat works perfectly in other games and in Discord. The issue occurs without any apparent cause or consistent pattern. Both Proximity Chat and Squad Chat are affected simultaneously. REQUEST: I would appreciate it if the team could investigate this issue, as it significantly affects communication during matches, especially when playing with random players. I am also willing to provide any additional information needed to help investigate or reproduce the issue.
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  • Comentario oficial

    Hello there,

    Thank you for your detailed report.

    We have received reports of voice chat issues like these in the past. At this time, we have taken note of your report concerning your experience with the game's voice chat.

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