Bungie Answered
Codex -> Factions -> Ranks/Gradi -> VIP/Vip delle origini (deluxe profile background) not unlocked even if is completed (1/1)
Hello, even if i completed it (1/1) the sekgen VIP progression, the vip deluxe profile background is not unlocked.
Thanks
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Hi there,
Thank you for reaching out and for reporting this.
Could you share a video that shows the codex being unlocked and the profile background remaining locked? please use your platform's capture button to take a video. If you already have a video, you can upload the footage to a public video hosting site, like YouTube, then post the link here, and we’ll be glad to take a look.
Sure:
Marathon sekgen bug
Hello there,
Thank you for the video.
I noticed that the checkmark in the right corner of that codex isn't there. Could you make sure that you have left clicked on the codex to claim it? Once it is claimed, it should be available to use.
If you have claimed it and it is still missing, please let me know.
I pressed every button on the DualSense, but nothing. This has never happened to me with other achievements. For example, I unlocked the trap bag codex achievement two days ago, so I redeemed the description in the codex without any problems.
So it's definitely a bug, is still missing and I dont know if in season 1 I claimed it (i did the sekiguchi vip 1 in season 1 btw) , which I've seen happen to others as well, given that there are other threads/posts about it.
Hello again,
Thank you for sharing those details.
We have taken note of your report and will investigate this on our end.
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