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Bungie Answered

game crashed with broccoli error code

I got rog strix g16 gaming laptope (rtx 5070ti and amd ryzen 9 8940hx) with windows 11. From start of season 2 my game keep crashing with broccoli error. It happens randomly- in my runs, in settings, in lobby, sometimes it crashes when i start run. I have already: reinstalled the game, reinstaled and update the gpu drivers, disabled all overlays, update bios, turn off dlss and frame generathion, update os. Please help me

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  • Comentario oficial

    Hi there,

    Thanks for reaching out.

    I understand you're encountering the error code BROCCOLI

    Please try updating your graphics card drivers, or rolling back to a previous set if this occurs on the latest update. If the error continues, please double-check that the game is not using an onboard GPU in your GPU's control panel settings. 

    While it may be possible to play on certain laptop configurations, we do not officially support them per our Marathon Storage and System Requirements guide.  

    Because this is an unsupported platform, we’re only able to suggest basic troubleshooting steps here and can’t provide more advanced troubleshooting or guarantee a fix for this setup.

    That being said, here are some steps to try:

    • Update your GPU drivers to the latest version from NVIDIA, AMD, or Intel.
    • Make sure the game is using the laptop’s dedicated GPU rather than integrated graphics.
    • Set Windows and your GPU control panel to High Performance mode for Marathon.
    • Disable overlays and background tools such as Steam Overlay, Discord Overlay, GeForce Experience overlay, MSI Afterburner, RivaTuner, and similar software.
    • Remove any overclock, undervolt, or third-party performance tuning settings and test again at default settings.
    • Fully restart the PC after driver updates, reinstalling, or verifying files.
    • Make sure Windows is fully updated.

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