Bungie Answered
Collector’s Edition cosmetics after March 5th
I ordered a copy of the Marathon Collector’s edition today, but haven’t received my code for the in-game cosmetics. The website says they’ll be sent “on or before March 5th,” so does that mean I’m just too late? They aren’t marketed as pre-order bonuses, so it’s kind of ridiculous if I’m just out of luck on these for ordering the box after March 5th
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Comentarios
Hi there,
Thanks for reaching out, and for picking up the Collector’s Edition.
If you’ve placed your CE order and haven’t received a code email yet (make sure to check spam/junk and any secondary email folders), the best next step is to contact Bungie Store Customer Service directly so they can:
Confirm your Collector’s Edition order,
Check whether a code was already generated/sent, and
Re‑send or assist if something went wrong with the fulfillment.
You can reach them here:
https://bungiestore.com/pages/customer-service
Be sure to include:
Your order number,
The email address used for the purchase, and
Rough date/time of your order.
They’ll be able to review your specific order and help sort out the missing cosmetics code.
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