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Bungie Answered

Lost all items after network issue kick out

I was trying to start a game. After a long loading screen, the game froze on the moth screen. I waited for a few seconds, then it kicked me out saying I had been eliminated. I wasn't even in the match, and now I’ve lost all of my items. Is there anything you can do about it?

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  • Comentario oficial

    Hi there,

    Thanks for the report.

    Could you give us some additional details to along to go along with your report?

    Your Bungie Account Name
    Your Platform
    The approximate time that this happened
    Any error codes 

    If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look at the issue.

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