Bungie Answered
Can't play due to linked PS account
About a year ago I linked my fiance's PlayStation account to my bungie account in an attempt to gain access to the early access beta to Marathon.
Sometime along the way Bungie made it to where you cannot unlink game accounts from your profile. This was not the case when I did it or I would not have ever linked it to begin with. I currently cannot purchase and play two copies of Marathon because my fiance and I cannot log in at the same time because it thinks we're on the same account. I play on PC and she plays on PlayStation. I really need a dev from Bungie to just make a one-time exception with this so I can play your game. Please try to have some understanding thanks.
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Comentarios
Hi there,
Thank you for reaching out.
Right now, Marathon and Bungie.net use a “no unlinking” policy for game platforms:
Game platforms can’t be unlinked once they’re attached to a Bungie.net profile, and this applies to Marathon as well as Destiny 2.
Bungie has also stated that they won’t manually remove linked platform accounts, even if they’re “wrong” or were added by mistake.
Deleting a Bungie.net profile does not free up the linked PSN to be used on another Bungie profile.
Because of that, there isn’t a way for a dev or support to make a one‑time exception. The PSN ID is permanently tied to your Bungie profile, and Marathon treats everything under that Bungie profile as one shared Marathon account, which is why you can’t both be logged in at the same time.
If you both want to play Marathon separately, the only supported options are:
One of you keeps using the existing Bungie+PSN combo, and
The other plays on a different, unlinked account (for example:
A brand‑new PlayStation account with its own Bungie.net profile, or
A completely separate PC platform account + Bungie.net profile that hasn’t been linked before).
There’s no way to split your current shared setup into two independent Marathon accounts on that same PSN, and progress/copies can’t be transferred between Bungie profiles.
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