Bungie Answered
Still No Premium Rewards Pass
I bought the deluxe edition via Steam. I didn't receive the premium rewards pass and Bungie announced a fix. Since the fix has been rolled out I still have not received my premium rewards pass, and cannot access the premium skins I have unlocked via the rewards pass.
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Hi!
Thanks for reaching out. Just making sure, did you claim your Premium Rewards Pass voucher when you received it? You need to manually claim your voucher for your Premium rewards to unlock. You can check in the Season Rewards screen, where you will see a prompt to redeem your Premium Pass voucher.
If you are still missing your Premium Season Rewards after claiming your voucher, please let me know here so I can investigate!
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