Bungie Answered
NVIDIA's Smooth Motion feature stopped working after newest mouse update, causing game to crash.
Hello,
I was using NVIDIA's Smooth Motion driver feature so I could get monitor refresh rate's fps inside Marathon, due to it's lack of in-game Frame Generation option. However after the newest update, the game crashes on a black screen seconds after opening it. Can it please be fixed or Frame Generation added to the game? Thank you.
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Hi there,
Thanks for reaching out! Please share your Bungie name including the # sign and 4 numbers, as well as the approximate date and time of the last occurrence. We'll be glad to take a look!
Hello!
Bungie name: Danilote#5996
Last occurrence: I just tried using Smooth Motion again on the release version and the same issue happens. Tried using different Nvidia drivers but to no avail. Could you please take a look at it? Enabling Frame Gen directly through the game would be the best way for sure, but there's no option for it yet.
Hello Bungie Support Team,
I recently read on the Marathon Discord that a player was allegedly banned for using this exact NVIDIA feature. Since I absolutely do not want to risk my account, I would appreciate an official statement from you:
Does the anti-cheat system flag the use of the NVIDIA "Smooth Motion" feature as unauthorized software, and can its use result in a ban?
If using this feature is indeed prohibited or carries the risk of a ban, I strongly urge you to pass this feedback along to the development team: The base performance of the game urgently needs to be optimized. Without "Smooth Motion", the game is unfortunately barely playable for me right now.
Because I don't want to take any risks, I will hold off on playing Marathon until I receive a clear answer from you, or until the performance is improved through patches.
Thank you in advance for your clarification!
Best regards,
Nekochi
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