Bungie Answered
Lost all Gear because of server Crash
Did an Outpost run and lost all Gear because of an Server Crash, reconnect was not possible, the Crash happened Today around 20:35. Screenshots of the Loadout and Video files are available. The Crash happened to all players in the Lobby.
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Comments
Hello there,
Thank you for reaching out to us.
We understand you experienced a crash mid-run in Marathon. We're sorry to hear of this, as we can imagine the impact of such an incident. For our investigation, could you kindly let us know if you saw any error codes or messages, and what was written in them? We'll then review. Thanks.
I just opened a ticket for the same problem it was the error code monkey.
Thank you for your quick answer! The Error Code was Monkey for all three for us. It said: "Could not Connect to the Marathon Servers. Please try again later. If this Problem persists you should troubleshoot your Networking setup. For more Information visit...."
This is especially frustrating because we were running very good Gear and found a Gold Key in the Pinwheel.
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